When someone's hurting,
someone shows up
— by design, not by luck.
Pilot is the follow-through platform for churches. CarePilot routes every care need to a real person, escalates until someone says yes, and carries it all the way through. Made for churches of every kind and size.
Margaret E.
SurgeryTomorrow 7:00 AM · St. Mary's Hospital
Finding someone to be there…
The Reyes family
Recovering homeDay 3 · daily check-in with James R.
Covered — meal train running
Text message · now
Grace Care:Margaret has surgery tomorrow 7am at St. Mary's. Can you be there?
Dana accepted
4 minutes after entry
Also happening
- 🙏 Prayer team praying
- 🍲 Meal train starts Thursday
- 💐 Flowers ordered
Every pastor knows the drop
It's never a lack of love. It's that care runs on memory, hallway conversations, and whoever happened to be in the room.
A member had surgery Tuesday. You found out Sunday — from her daughter, in the lobby.
The need was mentioned in a meeting. Everyone nodded. Everyone assumed someone else had it.
A grieving family got three casseroles the first week — and silence by week four.
How CarePilot works
A need is entered
Anyone on your care team adds it in seconds — surgery, hospital, loss, a family you haven't seen. That's the last thing that depends on memory.
＋ New case
The right person is alerted
CarePilot texts the right volunteer with one tap to accept. No response? It escalates to the next person — and keeps going until someone says yes.
Dana, Margaret has surgery tomorrow 7am. Can you be there?
No answer? It climbs the ladder — automatically.
Care is carried through
Follow-ups, meals, prayer, flowers, the day-of reminder, the check-in three weeks later. The system remembers so your people can just show up.
- ✓Visit made — day of surgery
- ✓Meal train ran 2 weeks
- ✓Check-in call, week 3
- ●Card on the anniversary
The difference
Other tools track care.
CarePilot carries it through.
A record of who's in the hospital doesn't visit anyone. Watch what happens when a volunteer misses a text — the need climbs the ladder until someone says yes.
The escalation ladder
Dana W.
Tier 1 volunteer
Marcus T.
Tier 1 volunteer
Pastor Steve
Staff backstop
⏱ Time compressed — real response windows are 15 minutes (7½ for emergencies).
Grace Care
New need entered
Margaret E. — surgery tomorrow, 7:00 AM
Not just software — a care ministry in a box
Most churches don't need another database. They need a working ministry. CarePilot ships with the structure, the roles, and the rhythm — you bring the people.
The app your team will actually use
One tap to accept a need from a text. No logins for the reluctant, full app for the faithful.
Role playbook included
Ready-to-use job descriptions for every care role — volunteers, coordinators, prayer captains, meal trains. Hand them out and go.
A proven care structure
Escalation ladders, follow-up rhythms, and quiet-hours guardrails designed in a real church — not a boardroom.
Connects to Planning Center
One click links your PCO directory, so every name, number, and household is already there.
This is the real app
Not mockups — screenshots from a live church using CarePilot every week.
My care — a volunteer's daily view
Overview — every open case at a glance
A case — the whole story in one place
The Pilot platform
All your follow-through, one platform
Pilot is built on one conviction: no one who reaches for your church should ever be dropped. Each product carries a different kind of follow-through.
CarePilot
Available nowPastoral care, carried all the way through. Hospital visits, surgeries, loss, shut-ins, meal trains — routed, escalated, and followed up until it's done.
Start free →GuestPilot
Coming soonGuest follow-up that turns first visits into belonging — a personal touch in the first day, the right invitations in the first month, nobody slipping away unnoticed.
Simple, honest pricing
One flat price by weekly attendance. Everything included — your whole team, unlimited care alerts, every feature. 14-day free trial, no card required.
More than 1,000 weekly? Let's talk— we'll take good care of you. And no church is ever turned away over cost.
Do volunteers cost extra?
Never. Flat means flat — add your whole team, every role, unlimited care alerts. The price only depends on your church's size.
What happens after the trial?
Pick a plan to keep going. If you don't, your data stays safe and your account simply pauses — no surprise charges, ever.
Do we need Planning Center?
It's a lovely one-click connection if you have it, but it's optional — you can run CarePilot on its own.
“I built CarePilot as a lead pastor, for my own church — because I was tired of finding out on Sunday about the surgery that happened on Tuesday.”
Built in a real church, run by real volunteers — every single week
Care by design starts this week
Set up in an afternoon. Free for 14 days — no card, no calls, no pressure.
Start your free trial